Information We Collect
We are committed to safeguarding the privacy of our website visitors and service users. Therefore, we ensure transparency when it comes to the categories of personal information we collect. When you visit our website or engage with our services, we may collect various types of data including personal identifiers such as your name, email address, and IP address. We also gather technical data like browser type, device identifiers, and access times. This information helps us to facilitate a seamless experience and meet our users' needs more effectively. Further, we apply extensive measures to secure the data you provide, in compliance with the data protection regulations of the United Kingdom.
Purpose of Data Collection
The personal data collected by our services is primarily intended to ensure smooth and efficient communication with our users. This may include responding to queries, providing updates about our services, or fulfilling contractual obligations. We utilize the collected data to improve the user experience and to personalize the content provided on our website. Additionally, personal data assists us in maintaining a secure environment by detecting and preventing fraudulent activities and security threats. All collected information is used exclusively for defined and legitimate business purposes, and no data is utilized for reasons incompatible with these objectives.
Consent and Legal Basis
Before collecting and processing personal data, we seek informed consent from our users. When you access our website or use our services, we request your explicit approval for data processing activities. However, certain aspects of data processing may be based on other legal grounds such as contractual necessity or legitimate interests pursued by our company, provided that these interests are not overridden by any individual’s rights or interests. We ensure that our processing activities comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 that governs data privacy laws in the United Kingdom. Users have the right to withdraw consent at any time, and such withdrawal will not affect the lawfulness of processing already carried out.
Data Storage and Security
We have implemented robust procedures to safeguard the integrity and confidentiality of the personal data collected through our services. Our systems are designed with state-of-the-art security features for data storage, processing, and transmission. Access to sensitive data is restricted to authorized personnel only, following strict access control measures. Moreover, we guarantee that data retention periods align with legal requirements and business necessities. Once the data retention period expires, we ensure the safe and permanent deletion of personal information from our systems. Our commitment is to protect personal data against unauthorized access, accidental loss, alteration, or destruction.
Sharing of Data
In certain circumstances, it may be necessary to share personal data collected with trusted third-party partners who assist us in providing our services. These partners are bound by strict data protection obligations to ensure the security and confidentiality of your personal information. We do not sell or lease any personal data to third parties. All data transfers are conducted in compliance with legal stipulations, ensuring adequate levels of data protection. Where required by law, we may disclose personal data to government authorities or legal entities. Users will always be notified regarding significant data sharing or disclosure, except when such notification is prohibited by applicable law.
User Rights
Our users have the right to access and control their personal data. This includes the right to request access to, correction, or deletion of personal information. Users also have the right to object to or restrict data processing under certain conditions. Furthermore, users can request data portability and the transfer of their data to another service provider. These rights are exercisable through a simple request sent to us via email at [email protected]. We commit to responding promptly to all user requests regarding personal data. Moreover, users have the right to lodge a complaint with a supervisory authority if they believe their rights under data protection laws have been infringed.